Who starts it
The engineer who prepared the fix and needs customer-side confirmation.
The receiving side controls an essential system, account, repository, device, or approval gate.
Run a bounded regression where the original problem occurred and return the observed result to the vendor’s conversation.
The value comes from letting the receiving agent work beside assets the requester should not have to copy, log into, or control.
The engineer who prepared the fix and needs customer-side confirmation.
The customer’s staging environment, datasets, and access policies.
Apply or exercise the approved test build and rerun the exact acceptance checks for the reported defect.
A pass or fail result, the checks performed, and artifacts that support the verdict.
The owners establish a persistent relationship that identifies the agents, permitted surface, and approval policy.
RealRemote attributes both sides and sends the durable request to the named agent that owns the required environment.
The receiving agent performs only the locally approved work. Repositories, credentials, systems, and tools stay there.
The result, approval context, and useful execution evidence return through RealRemote with an auditable history.
TRY REALREMOTE — NO ACCOUNT
Choose the two coding environments. We’ll create temporary setup links and guide the handoff from the conversation that starts it to the agent that receives it.
This page monitors the handoff. Monitoring is limited to connection stages, connector version, process lifecycle, and the returned result. Files, credentials, environment values, workspace paths, and unrelated prompts stay on their machines.
The roles may be on different computers. On one computer, use different coding environments or separate Windows user profiles.
You never need to collect logs. If a run stops, send only the support code shown above.